Privacy policy

Privacy Policy

We understand that our customers are concerned about sharing information online, especially with websites they’re not familiar with. We take customer information security very seriously and have a solid privacy policy in place. Here’s a detailed explanation of it:

  • What Do We Do With the Information?

We will collect your name, address, and email information as a part of the sale and purchase process. This information is completely confidential.

We’ll also automatically receive your IP address and this will allow us to gain information about your general location, browser, and operating system.

When you register your email address with us, we’ll send email marketing content to the id with your permission. These mails will contain information about our new products and services, sales, and other special offers.  You may unsubscribe from these emails at any time using the "Unsubscribe" button on the email itself.

  • Do You Provide Consent?

When you share your personal information like name, address, email, phone, and payment process details, we assume that you give consent for specific purchase-related use of the information. That’s the sole purpose the information will be used for and for nothing else.

If we wish to use your personal information for other secondary purposes like marketing, we’ll either expressly ask your permission or provide an avenue that would let you say no. You can use this option to stop any marketing overtures from our company.

  • How Do You Withdraw Consent?

All you need to do is email us at sales@friendlamps.com to withdraw consent and stop all communication and marketing materials from us.

  • When Do We Disclose the Information?

Your information is kept strictly confidential in most cases. We’ll only disclose it if we’re required by law to do so or if you violate any clause in our terms of service.

  • Is Your Payment Secure?

We use all reasonable precautions to keep your data secure. We follow the best practices in the industry to ensure your information isn’t stolen, misused, or exploited in any way. We also follow all Payment Card Industry Data Security Standard (PCI-DSS) measures to keep your credit and debit card information secure. You information is also secured by SSL and AES-256 encryption.

  • Cookies

We do collect your data with cookies that help us serve you better. When you continue to use our website, we assume you agree to accept the cookies and consent to sharing the data. The data collected isn’t personal or sensitive as we only see information like pages viewed, date and time of visit, location of visit, etc.

  • Changes in Policy

Our privacy policy can be altered at any time without prior notice but we will inform you if there are any major changes. We encourage you to read this page once every few months to keep yourself updated on our policies. If you continue to use our products and services, we will assume that you agree to these conditions and our privacy policy.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.  To make such a request, please contact us at the following address:

Friendship Lamps

Suite 1A Level 2, 802 Pacific Highway, Gordon NSW 2072

sales@friendlamps.com

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

You can contact us at sales@friendlamps.com if you have any questions about our privacy policy and we’ll reply with answers as quickly as we can.