Frequently Asked Questions

 

Don’t worry! We have a comprehensive online guide that you can use for the setup. If you still find it a challenge, feel free to contact our support team at support@friendlamps.com

Yes! Please enter your address on the checkout page to know the postage price for your chosen destination.

Absolutely! Our Friendship Lamps are one of the simplest and best ways of letting your family members, friends or partner in any overseas location, know that they are on your mind, and vice-versa.

Not at all! Our Friendship Lamps have been designed after a significant amount of research and development. They are extremely user-friendly and all you have to do is plug in the USB, locate your Wi-Fi network and use your group ID to get going.

Once you have completed this basic setup, all it takes is the touch of a button to start using your lamp. Even if you change the location of the device or switch it off, that isn’t the point of concern at all. The friendship lamp has inbuilt memory and will remember the last used Wi-Fi access point.

Every order includes a detailed guide with instructions on how to use the functions as well as change your color. We are always here to help you with any technical support you need. Feel free to e-mail us at support@friendlamps.com.

Yes. We are confident of the quality of the products we offer, and all our lamps are covered with a 12-month manufacturer warranty. If your lamp doesn’t work as intended or stops functioning, we will organize for a repair/replacement at no added cost.

We engage the services of fast couriers and attempt to get the lamps to you as soon as possible.

  • USA delivery should be within 2-5 business days
  • International delivery should be between 3-10 business days

A friendship lamp is ideal for anyone looking for a unique way to keep in touch with their loved ones. Whether you have family members spread across the globe or a long-distance lover, our friendship lamps are made just for you. In fact, it’s a great piece to place at your office and connect with your family and friends at any time of the day. Regardless of your location or theirs, a friendship lamp is the best way to send your love across the miles.

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